Frequently Asked Questions

Q: What is iCerv?
ProLogic iCerv Framework is designed for companies that need to integrate applications and design an enterprise to increase productivity, profitability and achieve a level of competitive advantage. It provides a framework platform for integrating systems and applications making them accessible, via the Internet, by clients, partners, suppliers and employees.

Q: What makes iCerv different from other vendors?
ProLogic has been designing and implementing the iCerv framework solution since 1996, it is a tried and true solution. ProLogic has serviced some of the nations leading corporations and has a 100% reference able client list. ProLogic's development efforts have produced a completely open-architecture system that is scalable and can be personalized for the individual user.

Q: Who are ProLogic's customers?
ProLogic services all facets of business ranging from major national corporations like American Tower and Fisher Healthcare to Law firms like Bracewell & Patterson. We also assist the smaller firms and companies by providing cost effective solutions with the flexibility and scalability of the larger more expensive packages. Learn more about our customers



Q: How can I learn more about what ProLogic can do for me?
You can learn more by contacting us to arrange for a meeting with a ProLogic sales manager in your area. You can also submit an online information request form or send an e-mail message to sales@prologic-corp.com.

Q: Why buy iCerv when I can build my own solution?
iCerv can be designed, built, deployed and tested in a time and cost effective manner, on budget and on scope. Building, testing and debugging portal components by hand slows time-to-market and may incur unforeseen expenses. iCerv's open architecture is more manageable and more extensible than custom-built portal infrastructure, offering customers access to hundreds of leading enterprise applications and Internet services, and the flexibility to develop new components on virtually any platform, in virtually any programming environment. The iCerv framework empowers customers to integrate key capabilities of existing systems-increasing return-on-investment-and to derive new functionality quickly-accelerating growth.

Q: How long does it take to deploy the iCerv Solution?
Deployment time frames depend on the depth of integration, the number of applications being integrated, the number of users, the development of the client pilot group, and the interaction from the client as to the development of the framework. Simple single application deployment can be done as quickly as 30 days, with a more integrated deployment taking considerable longer.



Q: How many users can the iCerv support?
iCerv was designed to link corporations on an enterprise scale, connecting global offices to a common framework. The design of the iCerv framework supports an unlimited number of users and simultaneous connections.

Q: Is iCerv a search engine? How is it different?
ProLogic embeds search as a component technology. The platform's integrated document search, retrieval and indexing technology allows users to search for internal and external content from personalized portal pages, and administrators to maintain the search engine from the iCerv Web interface. Unstructured data is organized in a text index, and an XML-based technology standardizes the metadata of documents created by different applications, such as business intelligence or ERP systems, providing a common basis for more precise document categorization and search.

Q: What kinds of data can iCerv index?
The iCerv indexes hundreds of document types, as well as Web pages, database reports, and a variety of document types from Lotus Notes and Microsoft Exchange.



Q:What hardware is required to run the iCerv?
iCerv is a distributed system whose components can be hosted on as many separate computers as necessary. The required configuration will depend on many details specific to each deployment, but the following information can be used as a set of minimal requirements specific to each platform that iCerv supports.


The iCerv ™ Framework

The minimum required configuration is three Pentium III computers, each with 256 MB RAM and 9 GB of disk space.


System configurations will vary depending on the number of users the portal will serve and the number of documents it will index.

Q: What operating systems does the iCerv framework work with?
iCerv runs under either Windows NT or 2000. The relational database that holds the system's metadata runs under Windows NT Windows 2000, or UNIX and supports either the Microsoft SQL Server or the Oracle database platform. End-users access the iCerv framework from any IE 4.0 or higher or Netscape 4.05 or higher, running on any platform.