Volume I, Issue 7
Jason A. Bott President "As the Microsoft Business Solutions series continues to evolve, the need to understand the underlying technologies in order to fully realize the potential of these products increases. We hope that as professionals who are involved in the use and implementation of these products you will find this information beneficial." In This Issue Necessary Maintenance for your Great Plains SQL database Overview of CRM Workflow Customization How to Add a Custom Print Button to a Solomon Form	Help Prevent Great Plains Database Crashes In this issue, we'll cover one of the areas that is very important to the proper operation of your Great Plains system: SQL Server database maintenance. Your SQL Server database is like the system's engine, and it therefore needs regular monitoring and maintenance. Unfortunately it is often neglected, and this can mean the difference between superior and poor overall performance, and if neglected indefinitely can lead to database crashes and loss of data. Tristan Bott, certified SQL Server DBA and Great Plains Dexterity Certified Software Engineer, provides some tips for keeping things running smoothly. FULL ARTICLE >> An Overview of CRM Workflow Customization One of the most powerful customization capabilities found in Microsoft CRM is the ability to customize workflow for documents and processes. Andreas Sadlier, MCSD for .NET and Certified Customization Developer for Microsoft CRM, explains some of the options and how to implement them FULL ARTICLE >> Add a Custom Print Button to a Solomon Form It would be hard for us to count how many times this request has come in. A custom report or existing Solomon report would be much easier to access if it could just be opened at the click of a button from the transaction entry form. Andreas Sadlier, MCSD and Solomon Certified Application Developer shows how easy this is to do using the Solomon Customization Manager. FULL ARTICLE >>