One of the biggest challenges facing organizations in every major industry today is the need to integrate their business processes with their customers and partners both flexibly and cost-effectively. The rich diversity of technology choices, multiple security models and hundreds of different "standards" have become obstacles to true collaboration and optimal productivity.
ProLogic Enterprise Solutions deliver cost-effective planning and management tools that enable you to collaborate with trading partners, improve efficiency, increase productivity and provide superior customer and employee satisfaction.
ProLogic assists organizations with enterprise solutions by utilizing:
While pre-packaged business applications such as enterprise resource planning (ERP) and customer relationship management (CRM) offer significant benefits and are critical for business success, the costs associated with adopting these packages can be staggering. Project planning and implementation are time-consuming and costly, requiring a variety of skills and expertise that many companies don't have. There are also high costs associated with the ongoing management and maintenance of these applications.
ProLogic provides comprehensive and cost-effective management of packaged (ISV) applications. ProLogic includes a set of offerings that provide customers with ongoing support and maintenance for dominant ISV packages.
We provide the skills, expertise, processes, tools and methodologies needed to manage your package application implementation. The offerings provide flexible and effective ongoing support that is crucial for you to realize a return on investment in the application. We will work with you to build a stable application environment and implement processes with defined service levels -- enabling you to better predict and reduce the costs associated with your packaged applications.
Whether you are implementing a new packaged application or upgrading existing applications, it is essential to do it quickly to rapidly realize the business benefits. Using proven delivery methods, our professionals will work with you to develop predictable schedules. This helps reduce the time of delivery for new implementations and upgrades, better enabling you to meet the challenges of managing end-user satisfaction, ongoing information technology and infrastructure management goals and requests for functional enhancements.
The ongoing support and maintenance of the package as well as optional implementation and user help desk support of the package are delivered with ProLogic resources that are skilled and experienced in the package. Our experts have package-specific knowledge gained directly from many customer implementations worldwide and can help with virtually every aspect of your packaged application needs.
Contact ProLogic today to learn how our enterprise solutions expertise can benefit your business.
